Shipping and Returns

A hand holding a brown paper bag labeled '100% Compostable' with a logo of New York and a circular text stating 'Handmade in the Finger Lakes, New York, USA.' The bag is outdoors with a blurred green and blue background.

How long does my order take to ship?

Orders are typically processed in 2-3 business days and shipped via USPS.

Do you offer international shipping? 

Unfortunately, we do not offer international shipping at this time.

Why isn’t my FREE45 code working?

The FREE45 code is for FREE SHIPPING for orders over $45 and will only show after the address is filled out during the checkout process.

What is your return policy? 

At FLX Tallow, we take great pride in the quality of our products. Due to the nature of skincare products, we are unable to accept returns or exchanges for opened or used items. However, if there is an issue with your order (e.g., damaged items or incorrect products), please notify us within 5 business days of delivery, and we will arrange a replacement or credit.